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About Tom Bowen
Founder, Web Site Optimizers
Passionate about Usability & Conversions Categories
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Recent Posts
- Ingenious or Crazy? Adjusting Your Bounce Rate
- The Evolution of Mobile Ecommerce Conversion Optimization
- The Ultimate Guide To Designing Your Cart Recovery Email
- How To Speed Up Your Site by Reducing Download Size of Your Largest Images Without Sacrificing Quality!
- How To Make Your Customer Testimonials Effective & Credible to Boost Sales & Conversions
Monthly Archives: October 2015
Customer Service: Are You Exceeding Expectations, Or Just Making Things Right?
How well your customer services meets and exceeds customer service will correspond directly to customer loyalty & referrals. Here are some offline examples that can be copied online.